
Home care · New York
Your pathway to independence, health and dignity.
Priority Cares Home Services helps New Yorkers stay safely at home, or come home from a facility. In New York City we provide NHTD and TBI waiver services. Around Rochester we provide hands-on personal care.
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Who we are
Care that starts with the person, not the paperwork.
We have offices in Queens, Brooklyn and Rochester. In New York City we provide NHTD and TBI waiver services. Our personal care and home health aides serve Monroe, Ontario, Livingston, Genesee and Chemung counties. For aide hours anywhere else, including New York City, Westchester and Long Island, we connect families with a licensed home care agency and help with the Medicaid and MLTC steps.
Our coordinators walk families through every step, from the first phone call to the day support starts at home.
Every plan is built around what matters to the individual: their routines, their health goals and the people they want close by.

What we do
Three programs, one care team.
NHTD Waiver
Nursing Home Transition & Diversion: Service Coordination, independent living skills, counseling and behavioral supports so people can leave, or avoid, a nursing facility.
TBI Waiver
For adults living with a traumatic brain injury: Service Coordination, independent living skills, counseling and behavioral supports at home and in the community.
Personal Care (PCA)
Trained aides who help with bathing, dressing, meals, mobility and daily routines, under a plan of care.
Care coordination
A named coordinator who helps with paperwork, keeps the family informed and follows up after care begins.
We do not administer managed long-term care (MLTC) plans. We work alongside your plan and care manager.
Where we serve
Where each program is approved.
Our waiver services follow the regions New York State has approved us for, and our personal care follows our licensed counties.
NHTD Waiver
New York City region: Service Coordination, Independent Living Skills Training, Community Integration Counseling and Positive Behavioral Interventions & Supports. On Long Island (Nassau and Suffolk) we provide Community Integration Counseling.
TBI Waiver
New York City region: Service Coordination, Independent Living Skills Training, Community Integration Counseling and Positive Behavioral Interventions & Supports.
Personal care & home health aides
Our licensed personal care counties in the Rochester region.
Why families choose us
What you can count on.
- A real coordinator, by nameYou speak with a person who knows your case, not a call centre.
- Help with the paperworkWe explain each waiver step and help gather what the program needs.
- Caregivers chosen for fitAides are screened, trained and matched to the person, not just the schedule.
- Families stay in the loopWe check in after care starts and adjust the plan when needs change.
Meet the team
The people behind your care.

Segun leads the Priority Groups companies across New York and New Jersey: home care, healthcare staffing, consulting and DDD services. He is an alumnus of Goldman Sachs 10,000 Small Businesses.






On the record
Why you can trust us.
- Licensed personal care, Rochester regionPersonal care and home health aide services in Monroe, Ontario, Livingston, Genesee and Chemung counties, under New York State home care rules.
- Approved NHTD & TBI waiver providerApproved by the NYS Department of Health for the New York City region (NHTD since 2023, TBI since 2023).
- Goldman Sachs 10,000 Small BusinessesOur leadership is an alumnus of the national program.
- Partner of the MBDA Business CenterMinority Business Development Agency, Manhattan.
- Three officesQueens and Brooklyn for our New York City waiver services, and Rochester for personal care in our five licensed counties.
Get in touch
Let’s talk about care at home.
Call, email or send a message and a care coordinator will get back to you.
34-18 Northern Blvd, Suite 2-17, Long Island City, NY 11101 · 77 Sands Street, Brooklyn, NY 11201 · 510 Clinton Square, Rochester, NY 14604
Part of the Priority Groups family of companies:
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Scene photography is illustrative and does not show our clients or staff. Team portraits are our own people.