Who we are

Helping New Yorkers live independently — with dignity and compassion

Priority Cares Home Services is a Medicaid-certified home care agency dedicated to empowering individuals with disabilities and medical challenges to remain safely in the homes and communities they love.

Our guiding principles

Mission. Vision. Values.

Mission

Our purpose

To empower individuals with disabilities and medical or cognitive challenges to live independently in their own homes through compassionate, Medicaid-funded care programs — preserving dignity, promoting safety, and strengthening community.

Vision

Our future

A New York where every person — regardless of age, disability, or medical need — has access to quality, home-based care that enables a full and meaningful life in the community of their choice.

Values

What drives us

Compassion — We lead with empathy in every interaction.
Integrity — We are transparent, honest, and accountable.
Excellence — We hold ourselves to the highest care standards.
Dignity — Every individual deserves respect and autonomy.
Our story

Built on a belief that home is always better

Priority Cares Home Services was founded on a simple but powerful belief: people with disabilities and medical challenges deserve to live at home — not in institutions. We launched our home care programs in New York to bridge the gap between what Medicaid covers and what families actually need.

Today, we support individuals across Queens, Brooklyn, and Rochester through three core Medicaid waiver programs: NHTD, TBI, and Personal Care Assistance. Our team of dedicated coordinators, aides, and specialists works tirelessly to create personalized support plans that keep our clients safe, engaged, and in control of their own lives.

3
Care programs
3
NY locations
100%
Home-based
Priority Cares caregiver with client
Why families choose us

What makes Priority Cares different

Medicaid-certified & licensed

Fully certified by New York State, ensuring your care is covered without out-of-pocket costs.

Dedicated care coordinators

A personal coordinator guides you through eligibility, enrollment, and ongoing support — every step of the way.

100% home-based care

All services are delivered where you live — avoiding facility placements and keeping you in your community.

Personalized support plans

No two clients are the same. Every care plan is built around your specific goals, schedule, and medical needs.

3 New York office locations

Serving clients across Long Island City, Brooklyn, and Rochester with local teams who know your community.

Goldman Sachs 10KSB alumni

Recognized for business excellence and commitment to growth, innovation, and community impact.

Recognition & partners
Goldman Sachs 10,000 Small Businesses alumni

Proud alumni of Goldman Sachs 10,000 Small Businesses, reflecting our commitment to growth, innovation, and excellence in healthcare.

MBDA Business Center partner

Proud partners of MBDA, promoting minority business growth and economic opportunity across New York.

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Ready to get started?

Book a free consultation and we'll walk you through eligibility and the right program for your needs.

Book a consultation (718) 400-6166