Priority Cares provides Medicaid-covered home care for adults enrolled in Managed Long-Term Care plans. Get a trained caregiver in your home — no out-of-pocket cost for eligible Medicaid members.
We work directly with your MLTC plan to coordinate your authorized hours, match you with the right caregiver, and make sure care runs smoothly — every week.
All services billed directly through your Medicaid MLTC plan. No co-pays, no out-of-pocket costs for eligible members.
From a few hours a week to live-in care — we work within your authorized hours and expand as your needs change.
Tell us your preferences — language, gender, schedule, cultural background. We find the caregiver that's right for you.
Your care coordinator is available to answer questions, handle scheduling changes, and address any concerns quickly.
Caregivers available in 15+ languages: Spanish, Haitian Creole, Russian, Polish, Mandarin, Cantonese, Bengali, Hindi, Yoruba.
NY State LHCSA licensed. All caregivers background-checked, trained, and certified HHAs. 100% compliant.
If you're enrolled in a NY Medicaid MLTC plan, here's how to get started with home care through Priority Cares.
Tell us your MLTC plan. We verify your benefits and authorized hours — usually same day.
Your MLTC plan issues authorization for home care hours. We handle all coordination with your plan.
We match you with a caregiver who fits your language, schedule, care needs, and personality.
Your caregiver begins visits. You get regular check-ins and can adjust your schedule anytime.
Your coordinator stays involved — handling renewals, hour increases, and any issues that arise.
We're contracted with all major NY Medicaid managed care plans. If you're enrolled in any of these plans, you can start home care with Priority Cares today.
All NYC boroughs + Long Island
NYC + upstate NY regions
NYC, Long Island, Westchester
New York City service area
NY Medicaid service area
Call us — we may still be able to help through fee-for-service Medicaid
Tell us your plan and needs. A care coordinator will call you within 2 hours to verify benefits and discuss next steps.
MLTC (Managed Long Term Care) is a Medicaid program that coordinates home care services through a managed health plan. If you qualify for Medicaid and need long-term care, your plan assigns a home health aide (HHA) or personal care aide (PCA) to assist you at home. Priority Cares is contracted with UnitedHealthcare, Fidelis, Healthfirst, MetroPlus, Molina, VNS Choice, and WellCare. Call (718) 400-6166 to check your benefits.
Priority Cares is contracted with all major NYC Medicaid MLTC plans: UnitedHealthcare Community Plan, Fidelis Care, Healthfirst, MetroPlus, Molina Healthcare, VNS Choice, and WellCare. If you are enrolled in any of these plans, you may already be eligible for services. Call (718) 400-6166 for a same-day benefits check.
Yes. If you are enrolled in a New York Medicaid MLTC plan, your home care services are fully covered — no out-of-pocket cost. Medicaid pays your plan, and your plan pays Priority Cares. You do not pay for the aide's time, transportation, or care coordination. Call (718) 400-6166 to verify your coverage.
Hours depend on your care plan and medical assessment. MLTC plans typically provide 8–24 hours per day depending on need. Some members qualify for live-in 24-hour aide coverage. A care coordinator from your MLTC plan determines your authorized hours after an in-home assessment. Priority Cares can help you navigate this process — call (718) 400-6166.
MLTC is for seniors and adults with chronic illness who need long-term personal care at home. NHTD Waiver (Nursing Home Transition and Diversion) is specifically for individuals who want to leave or avoid a nursing home. TBI Waiver is for individuals with traumatic brain injury. All three are Medicaid-funded programs. Priority Cares provides services under all three — call (718) 400-6166 to find out which you qualify for.