Home Care in Livingston County, NY
Personal care and home health aides for families in Geneseo, Dansville, Avon, Mount Morris and across Livingston County.
Licensed by the New York State Department of Health as a home care services agency for Livingston County. Office: 510 Clinton Square, Rochester, NY 14604.
Help at home in Livingston County
Livingston County is mostly small towns and rural roads, from Avon and Caledonia in the north to Dansville and Nunda in the south. When a relative lives a long drive from family, regular aide visits can make the difference. We can talk you through the options and check coverage.
Personal care aides (PCA)
Everyday help so someone can stay safely at home:
- Bathing, dressing and grooming
- Toileting and moving around the home
- Meals, light housekeeping and laundry
- Company and a steady routine
Home health aides (HHA)
Everything a personal care aide does, plus health-related help under a nurse's plan of care:
- Help with medications as directed
- Simple exercises and mobility support
- Watching for changes and reporting them
- Support after a hospital or rehab stay
Coverage and paperwork
We check whether Medicaid or a Medicaid managed long term care (MLTC) plan may cover care, explain the assessment, and help you gather what is needed. Asking costs nothing.
Towns we serve in Livingston County
Our licence covers all of Livingston County (county seat: Geneseo), including:
- Geneseo
- Dansville
- Avon
- Mount Morris
- Caledonia
- Lima
- Livonia
- Nunda
- Leicester
- York
- Conesus
- Groveland
Aide availability depends on your town and the hours you need. Call and we will tell you honestly what we can staff.
How getting started works
- Call or send the form. A coordinator calls you back to understand the situation and answer your questions.
- We check coverage. If you have Medicaid or an MLTC plan, we explain the independent assessment and what your plan may approve. We help with the forms.
- We plan the visits. Days, hours and the tasks that matter most, matched to an aide.
- Care starts at home. We stay in touch with you and adjust the plan as needs change.
Local resources in Livingston County
Livingston County Office for the Aging
3 Murray Hill Drive, Mount Morris, NY 14510
(585) 243-7520 · Website
Programs for older adults and caregivers, including NY Connects information and assistance.
NY Connects
Free, unbiased information about long-term care for people of any age. Statewide: 1-800-342-9871.
Medicaid applications: Livingston County Department of Social Services, Mount Morris.
Hospitals families come home from
- UR Medicine Noyes Health, Dansville
- Rochester-area hospitals such as Strong Memorial for specialist care
Tell the discharge planner you would like Priority Cares to be contacted.
Getting to appointments
RTS Livingston runs public bus service in the county, including routes serving Geneseo and nearby towns.
Looking for NHTD or TBI waiver services?
Priority Cares is approved for the NHTD and TBI waivers in New York City only. In Livingston County, the Regional Resource Development Center (RRDC) can connect you with an approved waiver provider: Rochester Regional Health, St. Mary's Campus (the RRDC for Monroe, Ontario, Genesee, Livingston, Wayne, Seneca and Yates counties), (585) 368-3766. We are glad to help you make that call.
Questions families in Livingston County ask
What is the difference between a personal care aide and a home health aide?
A personal care aide (PCA) helps with everyday tasks such as bathing, dressing, grooming, toileting, light housekeeping and meals. A home health aide (HHA) does all of that and has extra training to help with health-related tasks under a nurse's plan of care, such as help with medications or simple exercises.
Does Medicaid pay for home care in Livingston County?
Medicaid can cover personal care and home health aide services for people who qualify. New York uses an independent assessment (the New York Independent Assessor) to decide how much help someone needs. Many people receive care through a Medicaid managed long term care (MLTC) plan. We will check your coverage and walk you through each step.
Do you provide NHTD or TBI waiver services in Livingston County?
No. Priority Cares is approved for the NHTD and TBI waivers in New York City only. In Livingston County, the Regional Resource Development Center (RRDC) can connect you with an approved waiver provider: Rochester Regional Health, St. Mary's Campus (the RRDC for Monroe, Ontario, Genesee, Livingston, Wayne, Seneca and Yates counties), (585) 368-3766. We are happy to help you make that call.
We live in a rural part of the county. Can you still help?
Our licence covers all of Livingston County. Aide availability depends on the town and the hours you need, so call us and we will tell you honestly what we can staff.
Where do I apply for Medicaid in Livingston County?
Through the Livingston County Department of Social Services in Mount Morris, or through NY State of Health if you qualify there. We can explain which applies to you.
Free home care coverage check
Tell us a little about who needs care. A coordinator will call you back. There is no cost and no obligation.
Other counties we serve
Priority Cares' home care licence covers five counties: Monroe County · Ontario County · Genesee County · Chemung County, and Livingston County. See the Rochester region home care page for an overview.