Priority Cares: Waiver Services in New York City and Home Care in the Rochester Area - Priority Cares Home Services

Priority Cares: Waiver Services in New York City and Home Care in the Rochester Area


Priority Cares: Compassionate Home Health Services in New York

Priority Cares Home Services, headquartered in Queens, NY, specializes in Medicaid‑funded programs that empower individuals to live independently outside institutional settings: NHTD (Nursing Home Transition & Diversion) and TBI (Traumatic Brain Injury) waiver services in New York City, and PCA (Personal Care Assistance) in our licensed upstate counties (Chemung, Genesee, Livingston, Monroe and Ontario). (Priority Cares Home Services)

🧩 Why We Exist

Many individuals with medical or cognitive challenges face unnecessary institutionalization. Priority Cares bridges that gap by:

  • Assisting with safe transitions from nursing facilities back to community living
  • Offering daily support at home for those with TBI or disabilities
  • Providing trained caregivers for personal care and daily living assistance in our licensed upstate counties (Chemung, Genesee, Livingston, Monroe and Ontario) (Priority Cares Home Services)

Our Services

1. Traumatic Brain Injury Program (TBI)

In New York City, support includes:

  • Community Integration Counseling (CIC) to aid coping, adaptation, and life planning
  • Service Coordination to access state‑managed HCBS supports
  • Independent Living Skills Training (ILST) to rebuild daily life abilities (Priority Cares Home Services)

2. Nursing Home Transition & Diversion (NHTD)

This Medicaid waiver aids those seeking to avoid or leave nursing facilities, offering community‑based support customized to foster independence and preserve quality of life. In New York City we provide NHTD service coordination, independent living skills training, community integration counseling and behavioral supports (on Long Island, community integration counseling only). The state is currently not accepting most new NHTD referrals, with limited openings released through the Regional Resource Development Centers (RRDCs), so our NHTD services are for people already on the waiver, who can choose or switch providers. (Priority Cares Home Services)

3. Personal Care Assistance (PCA) & Home Health Aide Services

In our licensed upstate counties (Chemung, Genesee, Livingston, Monroe and Ontario), caregivers assist with essentials like bathing, dressing, meal prep, hygiene, medication reminders, and companionship—tailored to each individual’s needs. (Priority Cares Home Services, Priority Cares Home Services)

4. Companion & Homemaker Support

In our upstate service area, Priority Cares also provides emotional companionship, social engagement, light housekeeping, meal planning, and community outings. (Priority Cares Home Services)


Hear From Families

Want to hear from families directly? Read our reviews on Google.


What Makes Priority Cares Different?

  • Medicaid‑funded waiver expertise: Deep knowledge of the TBI and NHTD waivers helps participants and families through each step.
  • Fully customized care plans: Tailored to an individual’s health, independence goals, and lifestyle.
  • Compassionate, trained staff: Focused on client dignity, comfort, and real-life outcomes.
  • Start-to-finish support: From eligibility questions and intake to coordination of equipment and community services. (Priority Cares Home Services)

When You Choose Us, You Get:

BenefitImpact
Medicaid‑funded servicesLow- or no out-of-pocket cost
Care coordinationSmooth transitions and consistent care
Home modifications & equipmentSafe and accessible living environment
Emotional and social supportImproved mental health and self-esteem
Focused outcome programsReal progress toward independence

How to Begin

  1. Reach out for a consultation: Schedule a call or visit to discuss eligibility and services. (Priority Cares Home Services)
  2. Complete intake assessment: Define your needs, goals, and living environment.
  3. Develop your care plan: Get individualized support—from PCA (upstate) to ILST or CIC (waiver services in New York City).
  4. Start your services: Care begins as you settle into a plan that promotes safety, confidence, and community life.

A Final Word

Priority Cares Home Services is not just a provider—it’s a partner in dignity and independence. Whether you’re seeking to transition out of a nursing home or need daily support in your own space, their dedicated team helps turn that possible.

Contact them today at (718) 400‑6166 or via email at admin@prioritycareshs.com. In New York City we are a NYS DOH-approved NHTD and TBI waiver provider (service coordination, independent living skills training, community integration counseling and behavioral supports). We don’t send home care aides in New York City, but we’ll connect you with a licensed home care agency and walk you through Medicaid and MLTC. If you or your loved one is already on the NHTD waiver, you can choose or switch your provider; for new clients, we can check TBI waiver eligibility. Personal care aides are available from Priority Cares only in our licensed upstate counties (Chemung, Genesee, Livingston, Monroe and Ontario). (Priority Cares Home Services, Priority Cares Home Services)


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